Sasria Special‑Risk Insurance Fundamentals

1. Purpose and Rationale

South Africa’s unique social and economic landscape exposes businesses and individuals to perils—riot, strike, civil commotion, public disorder and terrorism—that fall outside conventional short-term insurance. Sasria SOC Ltd. is the only insurer mandated to cover these special risks. This course was designed to give new Sasria employees, appointed brokers, underwriting managers and call-centre support staff a comprehensive, practical grounding in how Sasria products are structured, underwritten and administered. Learners finish with the skills to: · Accurately interpret Sasria’s policy wording and coupon system · Correctly rate and issue cover across Material Damage, Motor, Business Interruption (BI) and niche classes · Confidently guide clients through the claims life-cycle and documentary requirements · Maintain compliance with regulatory and internal governance standards

2. Learning Outcomes

By the end of the programme, participants will be able to: 1. Explain Sasria’s mandate and legislative framework and relate it to their daily responsibilities. 2. Identify Sasria perils and apply territorial limits and exclusions to real-world scenarios. 3. Calculate premiums using the coupon / rating class tables and minimum-premium rules. 4. Complete and validate claim submissions from first notification through settlement, flagging potential fraud. 5. Produce accurate bordereaux and accounting returns in line with PFMA guidelines. 6. Navigate Sasria’s digital broker portal to issue certificates, upload evidence and track claims status.